Even though the hosting service provided by the different companies is approximately identical, each provider has a customized platform with its own modifications and different ways to execute specific operations. In such a situation, an information-stuffed knowledge base will be stunningly helpful both for people with little or no past experience and for technically competent individuals who will ultimately find out how certain tasks are completed, but will waste some time in the meantime. The objective of such a knowledge base is to help make the service quick and easy to use, saving users loads of time and effort. The consequence is more pleased customers, since they can swiftly find the information they require, and less work for the client support staff members, because typically most of the inquiries and problems that clients have got are already included in the knowledge base. Given that the articles are professionally written and cover more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with an extensive knowledge base where you can find information about all the issues that you could experience and their solutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are accurate, but you aren’t able to send email messages, for instance. We have tried our utmost best to be as thorough as possible and to cover all the available options in order to save you time and efforts and to offer you different solutions for each issue. The knowledge base includes educational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, whilst if you wish to browse the whole article archive, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come bundled with a rich online article repository where you can find any information that you may need about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve created it based on the feedback that we have collected from our customers throughout the years and, hence, our articles cover particular issues that you may come across and present the very best means of rectifying them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your computer although you have the right settings. The articles are available in every section of the Control Panel and you can access them at any time. They can help you deepen your knowledge not only about our platform, but also about the web hosting field as a whole, as they contain step-by-step guides and general info such as what file access permissions or cron jobs are.